BTL Topic index
A living archive
Field Notes
Shorter reflections and reviews that sit outside the four main pillars.
The working lens
Look for the system beneath the story.
Ideas earn their place here by being useful after the presentation ends and the real work begins.
01 Follow the consequences
02 Keep people in the system
03 Test it against reality
The working index
Ideas worth carrying into the work.
Start with the lead essay. Then follow whichever question feels most useful now.
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Self-Awareness Is Not Introspection. It Is System Monitoring.
Open article ↗: Self-Awareness Is Not Introspection. It Is System Monitoring.Self-awareness is often sold as a private act: sit quietly, look inward, know yourself. That is useful, but too small. In real decisions, self-awareness works more like system…
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The AI Creative Process: Why AI Should Enter Twice
Open article ↗: The AI Creative Process: Why AI Should Enter TwiceThe best AI Creative Process partnership with AI is not constant collaboration: use it to widen the field, protect the human middle, then bring it back to strengthen…
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AI Coding Assistants May Be Creating the Next Technical Debt Crisis
Open article ↗: AI Coding Assistants May Be Creating the Next Technical Debt CrisisAI-generated code may improve short-term velocity while quietly increasing long-term maintenance complexity, readability problems, and hidden operational fragility.
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The Next Workplace Conflict Is Not Human vs AI
Open article ↗: The Next Workplace Conflict Is Not Human vs AIThe real workplace divide forming under AI is not between people and machines. It is between the people who are managed by algorithms and the people who manage…
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How To Not Know Is A Leadership Book For The Age Of False Certainty
Open article ↗: How To Not Know Is A Leadership Book For The Age Of False CertaintyA practical Beta Tester Life review of Simone Stolzoff’s How to Not Know, and why uncertainty tolerance is becoming a core AI leadership skill.
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Human-Centred Change Is Not Soft. It Is Disciplined.
Open article ↗: Human-Centred Change Is Not Soft. It Is Disciplined.Human-centred change is often misunderstood as slow, emotional, or permissive. In reality, it is one of the more disciplined forms of transformation because it measures whether people can…
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PI Planning Is Not The Problem. Pretending It Removes Complexity Is.
Open article ↗: PI Planning Is Not The Problem. Pretending It Removes Complexity Is.PI planning can align teams, surface dependencies, and force useful conversations. But it only works when treated as a learning mechanism, not a quarterly delivery contract.
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NIST’s Trustworthy in AI Critical Infrastructure
Open article ↗: NIST’s Trustworthy in AI Critical InfrastructureOn April 7, 2026, NIST released a concept note for an AI RMF Profile on Trustworthy AI Critical Infrastructure. I’ve read the note. I’ve read the coverage. I’ve…
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I Tested 5 AI Customer Service Agents With the Same Complex Billing Issue – None Escalated Correctly
Open article ↗: I Tested 5 AI Customer Service Agents With the Same Complex Billing Issue – None Escalated CorrectlyNone Escalated Correctly – AI customer service systems systematically fail to escalate complex issues to humans, creating frustration and eroding trust. Key Data Points: Last week I tested…
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Robots Physical AI in 2025 – Groundbreaking Advances
Open article ↗: Robots Physical AI in 2025 – Groundbreaking AdvancesWhen Robots Learned to Fall—The Maturation of Physical AI in 2025 May 2025. A humanoid robot stumbles mid-movement. Handlers rush to check for damage. The robot gets up,…
Change the lens
The useful questions refuse to stay in their lane.
Move sideways through the archive. The strongest connections often appear between categories.
Still carrying a question?